Software Upgrades & Patches
Tk20 provides you free product upgrades of the software on an ongoing basis. This involves enhancement of existing functionality and the addition of new functionality. Enhancements are always shared with our users in advance. If you decide to adopt them, these will be made available to you on your system. Upgrades typically occur once each year. Engineering Services will transparently migrate your dataset to work with the new release of the application.
Tk20 will deliver bug-fix patches on a regular basis. The frequency of patches will depend on the severity of issues found. Minor bugs will be fixed in releases scheduled once each year